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Important Documents

Our Policies

We are committed to delivering quality services that make a difference to local people’s lives. Our commitment to safeguarding children, young people and vulnerable adults and this will always be our top priority.

All of our staff and volunteers are trained to follow extensive organisational policies.

A list of our policies are as follows:

Data Protection Policy

Safeguarding Policy

Whistleblowing Policy

 

Annual Reports

Download our annual reports to learn about our organisation and our financial accounts.

YMCA Essex is a charity. Our registered charity number is 1054070. We are regulated by the Charity Commission to whom we are required to submit our annual report and financial statements, up-to-date information about our trustees and other administrative information.

Annual Report and Financial Statements 2019/20

Annual Report and Financial Statements 2018/19

Annual Report and Financial Statements 2017/18

Annual Report and Financial Statements 2016/17

 

Complaints Procedure

YMCA Essex aims to provide a professional standard of service, but if at any time you are not fully satisfied, please bring the matter to our attention as soon as possible and we can discuss how to resolve the issue. Should you wish to submit a formal complaint, please bring to the attention of the relevant service manager. For a list of relevant staff, please view our Management Team webpage.

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